Personal service
At Van der Plas, you are never alone. You always receive personal support from someone who really knows you and your company. Someone who switches quickly, actively thinks along with you and is always there for you. So you can order without any worries.
Support with attention
At Van der Plas, you don't get standard support. You get a permanent contact who really knows you and your shop. Someone who thinks with you, looks ahead and makes sure you can shop worry-free every day. Can't find a particular product? Then your contact person will be there for you immediately. Our sales staff do much more than just advise: they search, think and arrange things for you.
Our sales staff go the extra mile. They don't just help you order, but actively think along with you, look for targeted solutions and switch quickly if necessary. This allows you to focus on what you do best: making your customers happy with the most beautiful creations. Carefree shopping starts with personal attention.
Your personal service starts here
Help within reach
You can also count on our service outside your regular contact person. Our customer service is ready to answer all your questions quickly and clearly. Via salesuk@vdplas.com you will receive an immediate response from someone who knows what it's about.
We understand that, as a florist, you don't want to waste any time. That's why we make sure that you are helped quickly, whether it's about your order, delivery times or a specific product question. Do you need something for a wedding, a big event or a specific customer request? Your personal contact is here for you so ordering stays easy. So you can get back to focusing on what you do best: surprising your customers with quality.
Problem? We solve it
At Van der Plas, everything is about your satisfaction. We think along with you when ordering and are also there for you if something goes wrong. Every day, we receive positive reactions from florists who appreciate our service and we are proud of that. Something does go wrong? Then we solve it quickly and efficiently. Complaints and complaints are answered clearly and dealt with carefully. Always in consultation and with your situation in mind.
Customer focus is in every step of the process. We make sure you can shop without worries with the certainty that someone is always there to help you. Whether it concerns a simple question or a complex problem, we are ready to look for a suitable solution together.
Ask your question, we are happy to help