Can I make my own favourites list?
Yes. You can select personal favourites and put them on your favourites list(s). This makes it easier and faster f ...
How do I make a list of favourites?
1. Choose the main category 'flowers' from the light green bar at the top. 2. Via the 'Select favourites list' but ...
How can I add a product to a favourites list?
1. Think about which product you want to have on your favourites list. 2. Find the product and click on the red he ...
How can I remove a product from a favourites list?
Via the ‘my account’ symbol > ‘Manage favourites’. Click on the favourites list of you want to edit. You will n ...
How can I delete a list of favourites?
Via the ‘my account’ symbol > ‘Manage favourites’. Click on the bin behind the favourites list you want to dele ...
Can I add one product to several favourites lists?
Yes, you can. Find the product and click on the heart. Put a tick next to your favourites lists to which you want ...
Can I add plants, flowers and decoration to one list of favourites?
No. For the time being, you can only make favourites lists for flowers. ...
Can I make a list now for a busy period?
Yes, you can. It's very smart to work in advance. But you can only put flowers on your favourites lists that are c ...
Which lengths will appear on my favourites list if I select flowers as favourite?
If the product range is narrow, all lengths from all growers are included. This allows you to compare product pric ...
Can other Van der Plas customers see my favourites lists?
No, they cannot. Absolutely not. Your favourites are personal and linked to your account. No one else can see your ...
How can I see if a product from my favourites list is no longer available for order?
A favourites list that you select from the main category 'flowers' only shows products that are available at that ...
Do I order a product if I choose it as a favourite?
No. Click on the heart to put the product on your favourites list. You can buy the product with the plus sign. Aft ...
Can I make a list of favourites invisible (temporarily)? For example ‘Christmas’ if I don’t need it for the time being?
No. Not at the moment. However, this option is on our wish list. So maybe in the near future. ...
How do I make a list of favourites?
1. Choose the main category 'flowers' from the light green bar at the top. 2. Via the 'Select favourites list' but ...
Can I be sure that I will receive the types and products I order?
Yes, 100% sure. There are only products on the order list with a delivery guarantee. That way, you always get what ...
Can I also order accessories and supplies on the wedding order list?
No. The wedding order list is for live material. Van der Plas is dependent on supplies from suppliers. We advise yo ...
Do I have to make a down payment?
No. You can request a deposit from your customer. That's your choice. Van der Plas only invoices on the day of depa ...
Can I only use this list for weddings?
Oh, no! With this list, we want to offer you certainty. If you have other events to plan, you can also use this lis ...
Can I change a previous order?
Yes, you can, up to 14 days before departure. You then go to your shopping cart on shop.vdplas.com and adjust your ...
Can I divide my order into two deliveries?
Yes, that's possible. Go to the wedding order list. You first choose the one day of departure, for example, for gre ...
Is the price of the product a fixed price, or can it still change?
The price is guaranteed. If you have chosen a departure day, you will see the cost of the product that corresponds ...
How far in advance can I place my order through the wedding order list?
The wedding order list can be used for weddings between June and October. As soon as you choose the wedding order l ...
Are all the products on the wedding list wedding quality?
Yes. Only the best quality products from the best breeders are selected for the wedding list. So you don't have to ...
Other products are on the order list if I choose a departure day in another month?
Yes, that's right. The cornerstone of the wedding order list is price, quality and delivery guarantee. Our buyers o ...
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